Reviews

We have always been pleased with the quality of service received from Panther. Techs are knowledgeable and friendly. We feel our HVAC service contract is a good value. Twice yearly cleaning keeps our system operating efficiently and reduces the chance of unexpected repair bills.

Terry was on time, very professional and knowledgeable. He arranged to have a service mgr come to my home to provide an estimate for an updated system in my home. The original unit has been working hard for 15 years, nearing the end of its life span. I appreciated Terry’s knowledge and sound advice. Thank you, Mike and team for all of these years of service to my home. Happy Holidays and looking forward to another 15 years of excellent service!

We have used Panther for all our heating and cooling needs for nearly 30 years - including installing and maintaining humidifiers and dehumidifiers. Technician Bobby Foard usually comes to our house and is always punctual, personable and very knowledgeable. He keeps us informed every step of the way and leaves us with a detailed description of work done. We have also been impressed with the quality of other contractors they work with when needed to complete a job - i.e. plumbers, electricians, mold remediation, etc. In short, I would highly recommend Panther!!

Panther installed my whole house system 3 years ago. I had annual service yesterday, and Brett did a thorough job and was very professional. During the service, it came to our attention the unit had pulled away from the house creating a gap. Panther immediately sent out their install team to correct the problem.

Edgar and Enrique serviced the call and did an excellent job, even better than I had hoped. They replaced the metalwork and neatly caulked with care and precision. Panther is the team you want when it comes to HVAC and their team members make it a pleasure.

BEST EXPERIENCE!! These people are amazing! I could list every attribute that makes them a true GIFT to the Rock Hill area but just trust me - you can't go wrong with this team! Thank you to every point of contact I had as you cared for my many needs! This is Ben, C.B., and Justin - true professionals with expertise and real kindness. You guys obviously have a great bossman and mentor! My heart is warm....thank you ALL!!

Bobby Foard has been our technician with Panther for the past several years. He has done or overseen many repairs and installation of our equipment. He is very experienced, keeps up with the latest innovations, and knowledgeable. He is always punctual and follows thru on all projects. He keeps us informed during the work and when done explains what he did and why and the next steps to possible follow-up. He is very caring and personable. On a scale of one to ten in all areas, Bobbie is definitely a 10!

There are so many heating and cooling services to choose from and I am SO GRATEFUL I chose this company. They are knowledgeable, professional, honest, and just overall good people serving their community in the best way. Our technician, Terry, went above and beyond calling for parts, getting us warranties, coordinating with the manager to ensure we were getting the BEST deal and service possible and communicated with us from beginning to end. We had major leaks in our system that needed repair & our refridgerant literally ran out a day before parts could be installed and our home immediately started to climb to over 83 degrees. They arranged for us to take our 1 and 2 year old babies and stay at a nice local hotel for the night! They have truly been a blessing and we will continue to use them for our heating and cooling needs for years to come! And congratulations Terry, you will be an AWESOME father!!

First time using Panther after our AC stopped working. Our tech Bryson was amazing. He came out immediately on a Sunday. Our issue was complicated, so he returned first thing Monday AM to contact our machine’s manufacturer to ensure the correct problem was dealt with and to see if our repair would be covered under warranty. Panther went above and beyond to drove out of town to collect the needed part, so the repair could be done same-day. We were so grateful for such fast service that we felt comfortable signing up for a service plan with Panther. Thanks for everything Panther and especially Bryson!

We’ve been customers of Panther for years and continue to give them high recommendations. The Technician arrived as scheduled, was very polite and professional, and did impeccable work on systems. These are good Rock Hill people (our kids went to school together) and are now in the second generation of their family providing excellent service. Many thanks to Panther!

We have used Panther Heating and Cooling many years. They replaced our upstairs and downstairs units in June 2022.

* Estimate was clear and easy to understand
* Scheduled installation quickly (the very next day!)
* Installers were extremely polite and very clean (it didn't even look like they had even been there)
*Service calls and repairs are scheduled quickly and they are always on-time or early